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Got Questions?

We've got answers!

We totally get it—sometimes you've got questions, and we've got answers.
Please checkout our FAQs to find answers to our most frequently asked questions.

Still don't see what you're looking for? Contact us!

FAQs

What happens if it rains on the day of my reservation?

In case of inclement weather, you can reschedule your reservation or choose to receive a rain check. Please refer to our cancellation and rescheduling policy for more details.

Is there an age limit for using the inflatables?

Yes, each inflatable has specific age and weight restrictions for safety reasons. Please check the rental details for more information on the recommended age group.

How far in advance should I book a rental?

While we will do our best to meet the needs of each customer, we recommend booking as early as possible, especially during peak seasons. This helps secure your desired inflatable on your preferred date.

What's included in the rental price?

Our rental prices typically include the inflatable, setup, and takedown. Additional services or accessories may be available for an extra charge.

Can I set up the inflatable on my own?

For safety reasons, we recommend our professional team handle the setup and takedown of the inflatables. Our experts ensure proper installation and safety precautions.

How do I make a rental reservation?

To make a reservation, simply navigate to the rental listing you're interested in and use the online booking form provided. Enter your desired rental dates and other details, and we'll get back to you with confirmation.

Are the inflatables cleaned and sanitized?

Absolutely. We prioritize cleanliness and hygiene. Our inflatables are thoroughly cleaned and sanitized after each use, ensuring a safe and enjoyable experience.